We offer fast and reliable delivery throughout the UK, Jersey and Guernsey. Delivery options and charges depend on the destination, parcel size and order value.
Royal Mail – Non-Bulky Items
Royal Mail Tracked 48 – Standard Service
Delivery is normally within 2–3 working days from dispatch.
- Orders under £25: £3.49
- Orders over £25: FREE
Royal Mail Tracked 24 – Express Service
Our faster Royal Mail service, normally delivered within 1–2 working days after dispatch.
- Orders under £25: £4.99
- Orders over £25: £1.99
Delivery times are estimates and are not guaranteed.
Courier Delivery – Bulky Items Over 80cm Long
Standard Courier – Evri
Normally delivered within 3–5 working days. This is not a time-guaranteed service.
- Orders under £25: £5.99
- Orders over £25: FREE
Premium Courier – DPD or Parcelforce
An upgraded, faster and fully tracked courier service for urgent bulky orders.
- Orders under £25: £9.99
- Orders over £25: £4.99
The carrier used will depend on the delivery address, parcel dimensions and available service.
Jersey and Guernsey Deliveries
We deliver non-bulky products to Jersey and Guernsey using Royal Mail.
Royal Mail Tracked 48
- Delivery charge: £3.49
Royal Mail Tracked 24
- Delivery charge: £4.99
Delivery to the Channel Islands can take longer than the equivalent UK mainland service. Tracked 24 and Tracked 48 delivery times are estimates and are not guaranteed for Jersey or Guernsey.
Jersey and Guernsey are outside the UK VAT area. UK VAT is therefore not charged, and product prices will be adjusted automatically when the relevant delivery country is selected at checkout.
Customs information must be supplied with Channel Islands shipments. Any local import taxes, duties or carrier handling charges that become payable are the recipient’s responsibility.
Royal Mail delivery is available only for products within Royal Mail’s permitted size and weight limits. Bulky items, including products over 80cm long, cannot currently be ordered for delivery to Jersey or Guernsey through the website. Please contact us before ordering and we will check the available Parcelforce or alternative courier service and provide a delivery quotation.
Remote UK Areas and Islands
Due to additional carrier charges, a £7 delivery supplement applies to bulky items sent to certain UK remote areas and islands. Express delivery may not be available in these areas.
This supplement does not apply to Jersey or Guernsey, which have separate delivery arrangements as described above.
Affected postcode areas include:
- BT*
- HS*
- IM*
- ZE*
- IV*
- KW*
- FK17–FK22
- AB35–AB38 and AB53–AB56
- KA27–KA28
- PA17–PA38 and PA41–PA80
- PH3, PH5–PH7, PH10–PH11 and PH13–PH50
- PO30–PO41
- TR21–TR25
Choosing Your Delivery Option
The available delivery methods will be displayed during checkout and will depend on your delivery address, order value, parcel size and the products in your basket.
If no delivery method is displayed, one or more products may exceed the dimensions accepted by the available carriers. Please contact us and we will check whether an alternative service is available.
Dispatch and Tracking
- Orders are normally dispatched within one working day.
- Stocked products ordered before 3pm are usually dispatched on the same working day.
- Orders received after 3pm will normally be processed on the following working day.
- Many of our flexible LED strips and light bars are prepared and tested to order. Although we aim to dispatch these on the same day where possible, they may require an additional working day during busy periods.
- Tracking information is provided once an order has been dispatched.
- Please allow additional time during busy periods, carrier disruption or for deliveries to remote areas and the Channel Islands.
Orders placed during the evening, at a weekend or on an English bank holiday will be treated as having been received on the morning of the next working day.
Urgent Deliveries and Collection-Point Services
If your order is urgent, please contact us before ordering. Guaranteed delivery services may be available at an additional cost, depending on the products and destination.
We can also arrange delivery to certain carrier collection points or parcel shops if you do not have a suitable fixed delivery address. Please contact us for available options.
